State Farm® Insurance Agent Marianela Romero
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christians Henriquez
April 22, 2025
5
out of
5
rating by Christians Henriquez
"Excelente atención, muy amables y atentos. Explican claramente, altamente recomendados. Gracias!!"
Yidier Pérez German
April 17, 2025
5
out of
5
rating by Yidier Pérez German
"Fui atendido por la Srta Ariana, muy atenta, servicial y le ofreció una muy buena oferta para seguro de casa y de auto. Muchas gracias."
Neisy Yzquierdo guerra
April 15, 2025
5
out of
5
rating by Neisy Yzquierdo guerra
"Muy buena atención muy agradable la muchacha"
We responded:
"Muchas gracias Neisy te lo agradezco muchísimo!"
Leidys. L Hernandez escandell
April 11, 2025
5
out of
5
rating by Leidys. L Hernandez escandell
"Muy agradecida y complacida con el trato de Aime , muchas gracias por toda la ayuda."
We responded:
"Leídys gracias por dejarnos saber! A la orden!"
Jan Cruz
April 11, 2025
5
out of
5
rating by Jan Cruz
"Muy satisfecho con el servicio al cliente de Ariana que me ayudó elegir unas pólizas a un precio razonable para mis autos y mi casa muy agradecido de tu servicios 100%recomendada."
We responded:
"Muchas gracias Jan por dejarnos saber! Me alegro mucho que estés satisfecho y esperamos por servirte! "
Lara Sanchez
March 27, 2025
5
out of
5
rating by Lara Sanchez
"I have been using Marianela’s Romero State Farm for a couple of years now for my family’s car insurance policies and we’ve had an amazing experience with no complains! Marianela and all of the team there are very helpful and always quick to answer the phone and/or any questions/concerns. If you are looking for insurances look no further and give them a call today!"
We responded:
"Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that you’ve had such a positive journey with Marianela and our team. Providing quick and helpful service is always our priority, and knowing it’s made a difference for you and your family means the world to us. We truly appreciate your trust and recommendation—if there’s ever anything more we can do for you, don’t hesitate to reach out! Thank you for being part of our State Farm family!"
Michael Bonilla
March 20, 2025
5
out of
5
rating by Michael Bonilla
"ROBERTO WAS SUPER PREFERRED!!!!"
We responded:
"Thanks "
Maribel Sanchez
March 20, 2025
5
out of
5
rating by Maribel Sanchez
"Roberto es muy"
We responded:
"Thanks you for your 5 start review"
Chelsea Duverseau
March 6, 2025
5
out of
5
rating by Chelsea Duverseau
"Great experience , I left the insurance company I was with for over 11 years because Joel was super convenient and able to give me a better price"
We responded:
"It's always our goal to provide excellent service and competitive pricing. We're grateful for the trust you've placed in us after so many years with your previous company. Welcome to the family! If you ever need assistance, we're here to help."
colette taylor
February 20, 2025
5
out of
5
rating by colette taylor
"Very friendly and professional Extremely helpful in finding all discounts.."
We responded:
"Thank you for your kind review! 😊 We're delighted to hear that you found our service friendly and professional. Our team works hard to ensure our customers find the best discounts, and we're glad to know we could help you. We look forward to assisting you again in the future! 🌟"
Vladimir Oliva
February 11, 2025
5
out of
5
rating by Vladimir Oliva
"Excelente"
We responded:
"Thank you for your 5 star review!"
MCfinancial
February 5, 2025
5
out of
5
rating by MCfinancial
"Joel Garcia is a true professional. His knowledge and understanding of the insurance world is second to non. I will be referring business his way."
We responded:
"Thank you for your wonderful feedback! 🌟 We're thrilled to hear that Joel Garcia's expertise in the insurance world made a positive impact. Your kind words and referrals mean a lot to us, and we’re proud to have professionals like Joel on our team. We look forward to continuing to serve you and anyone you send our way."
Dianys Borroto
January 23, 2025
5
out of
5
rating by Dianys Borroto
"Una experiencia maravillosa y la atención brillante muy amable y profesional en su trabajo"
We responded:
"¡Muchas gracias por tu reseña tan positiva! 😊 Nos alegra saber que tuviste una experiencia maravillosa y que recibiste una atención brillante y profesional. Nuestro equipo se esfuerza por brindar el mejor servicio posible, y tus amables palabras son una gran motivación para nosotros. ¡Esperamos poder ayudarte nuevamente en el futuro!"
Sara Antunez
January 23, 2025
5
out of
5
rating by Sara Antunez
"Amabilidad y profesionalidad lo caracterizan. Gracias por ayudarme Joel .State Farm Gracias por incluirme en su gran familia"
We responded:
"¡Muchas gracias por tu reseña! 😊 Nos alegra saber que encontraste amabilidad y profesionalismo en Joel. Estamos encantados de que hayas tenido una experiencia positiva y de que te sientas parte de la gran familia de State Farm. Tu agradecimiento es muy valioso para nosotros. ¡Esperamos seguir brindándote el mejor servicio en el futuro!"
Neyi Torres
January 14, 2025
5
out of
5
rating by Neyi Torres
"I had the pleasure of being assisted by Joel Garcia, and I can say that his customer service is nothing but exceptional. He understood my needs providing the best possible solutions. He made the entire experience stress-free and followed up to ensure I had everything I needed."
We responded:
"We're thrilled to hear that Joel Garcia provided you with exceptional customer service. It's wonderful to know that he understood your needs and offered the best possible solutions, making the entire experience stress-free. Your satisfaction and Joel's dedication mean a lot to us. We look forward to continuing to assist you in the future!"
flavia guimbarda
December 27, 2024
5
out of
5
rating by flavia guimbarda
"Amazing staff. Super helpful. Thank you Aimee Rodriguez you save our day"
We responded:
"Thank you so much for your kind words, Flavia! We’re thrilled to hear that Aimee was able to help make your day better. Your feedback means a lot to us, and we’re here to assist you anytime you need. Looking forward to helping you again! "
Francisco Pegels
December 23, 2024
5
out of
5
rating by Francisco Pegels
"Excellent customer service"
We responded:
"Thank you for your comment. We are here to help.""
Liz Castro
December 20, 2024
5
out of
5
rating by Liz Castro
"Joel was exceptional, beat out the competition, gained my service and trust as a customer and left me with more than I originally desired. I appreciate his time, thorough demeanor and being receptive to my needs and decisions without any unnecessary pressure."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear about your positive experience with Joel. It’s great to know he exceeded your expectations and provided service that earned your trust. We appreciate your kind words and look forward to continuing to meet your needs in the future."
freddie garcia
December 4, 2024
5
out of
5
rating by freddie garcia
"Thanks Joel Garcia for his great service and very informative."
We responded:
"We’re delighted to hear that you found his service to be great and informative"
Alexandra Mendez Carrillo
November 26, 2024
5
out of
5
rating by Alexandra Mendez Carrillo
"Aimee Rodriguez ha sido la asesora de seguro mas eficiente que me ha tratado en este 2024, fue capaz de renegociar mis tarifas y beneficios de manera impecable y eficaz en tiempo real y breve, gracias a eso soy una feliz clienta de StateFarm que recomienda ampliamente esta oficina."
We responded:
"¡Muchas gracias por tus amables palabras sobre Aimee! Nos alegra saber que ha sido la asesora de seguros más eficiente para ti este 2024. Nos enorgullece que Aimee haya podido renegociar tus tarifas y beneficios de manera tan impecable y rápida. Gracias por ser una feliz cliente de StateFarm y por recomendar nuestra oficina tan ampliamente. Tu apoyo y confianza significan mucho para nosotros."
Jamilette Burgos
October 28, 2024
5
out of
5
rating by Jamilette Burgos
"Muy profesional y amable, excelente servicio al cliente."
We responded:
"Muchas gracias nuestro placer ayudarte!"
Odelia
September 17, 2024
5
out of
5
rating by Odelia
"Amazing, friendly and bilingual 😊 staff! They’ve worked with me to provide home and car insurance at great rates! Sofia was specially helpful tracking down credits to my account, and making sure to communicate with me throughout the whole process. I 100% recommend them!"
We responded:
"We're delighted to hear that you found our staff friendly and bilingual, and that we were able to provide you with great rates for your home and car insurance. We're especially thrilled to know that Sofia was helpful in tracking down credits and communicating with you throughout the process. Your recommendation means a lot to us!"
Carla Skaggs
August 30, 2024
5
out of
5
rating by Carla Skaggs
"Bella was so friendly, professional, and helpful. I was looking for less expensive insurance and found not only that, but a delightful person to guide me through the maze of insurance terminology."
We responded:
"It’s great to know Bella was able to guide you through the complexities of insurance terminology and help you find a less expensive option. We appreciate your kind words and look forward to continuing to meet your needs."
Cherokee Anglero
August 28, 2024
1
out of
5
rating by Cherokee Anglero
"This agency started out as very helpful but slowly changed. I was dealing with Mike, after specifically asking for certain changes to my policy they were not handled in a timely or professional manner. I wish they were more mindful of their customers and not just the bottom line. I have cancelled my policy for all 3 vehicles as of today!"
We responded:
"Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced. This is not the standard of service we strive to provide. Your comments will be shared with our team to ensure improvements are made. We value your business and are committed to regaining your trust. Please feel free to reach out to us if there’s anything we can do to assist you further."
Annessa Bailey
August 6, 2024
5
out of
5
rating by Annessa Bailey
"I have been a client of Marianela's office for several years. She's wonderful to work with. She cares that her clients have what they need and let's you know if you are over insuring or if you need to be cost conscious, she helps you make the right choices for you. Her office is staffed with people who really care about their clients experiences and exceeding expectations. I can call or email with questions and if they don't have the answers right away they always get back to me within 24 hrs. Would highly recommend to friends and family.!"
We responded:
"Awe Annessa thank you so much for your kind words. You are the sweetest customer and I really appreciate having you as my customer!"