State Farm® Insurance Agent Marianela Romero
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rosa Arias
June 13, 2026
"Sofia excelente servicio...gracias"
"¡Gracias por tu reseña, Rosa! Me alegra saber que recibiste un excelente servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Blue
June 12, 2026
"El mejor servicio servicio Aimee realizó un excelente trabajo y me explicó todo lo concerniente a mi nueva póliza"
"¡Gracias por tu reseña, Blue! Me alegra saber que Aimee pudo ayudarte con tu nueva póliza y que quedaste satisfecho con el servicio. Estamos aquí para lo que necesites. ¡No dudes en contactarnos si necesitas algo más!"
David Eduard Garciga
June 12, 2026
"I like the service here, very professional. Nashelle gave me coffee and was very nice."
"David, thank you for taking the time to leave us a review! I'm glad to hear you found our service professional and enjoyed the coffee. Nashelle is indeed a great part of our team."
Kate Capra
June 9, 2026
"Joel Bonilla is great. He’s very knowledgeable and cares about providing people with excellent service. He’s patient and he listens while finding coverage that works best in your situation. He is always on your side. Highly recommend this office and Joel."
"Hey, Kate! Thank you for your thoughtful review. We’re so glad to hear you had such a positive experience with our office. Taking the time to listen, answer questions, and help people understand their coverage options is something we value greatly. We truly appreciate your recommendation and your support."
Amparo Ramírez
June 8, 2026
"Excelente la atención de la agente Camila, me ayudó con el tema de mi póliza de vehículos y me hizo los cambios que necesitaba hacer, fue bastante diligente y ágil Recomiendo preguntar por Camila para una pronta atención cuando lo requieran."
"¡Gracias por tu reseña, Amparo! Me alegra saber que recibiste una atención eficiente con tu póliza de vehículos. Valoramos mucho tu recomendación y estamos aquí para ayudarte siempre que lo necesites. ¡Estamos para servirte!"
Jason Kwiatkowski
June 3, 2026
"Nashelle was awesome. Sent the paperwork needed to get all the discounts available on time before my renewal. Great work Nashelle. Mariana is lucky to have you."
"Jason, thank you for taking the time to leave us a review! I'm happy we could assist you with your paperwork and discounts. Let us know if we can help with anything else!"
Sulay Falconet
June 1, 2026
"Great place !! I have been a satisfied customer of State Farm for the past seven years, and I couldn’t be happier with the service I have received. The team has always been professional, responsive, and willing to help whenever I had questions or needed assistance. Their customer service is excellent, and they consistently go above and beyond to make sure their clients are well taken care of. Over the years, I have felt confident knowing that I am supported by a reliable company that truly values its customers. I highly recommend State Farm to anyone looking for dependable insurance coverage and outstanding customer service. I recommend them 100%!"
"Sulay, thank you for taking the time to leave us such a wonderful review! I'm happy to hear that you've been satisfied with our service over the past seven years and that our team has been able to provide the support you need. Your recommendation means a lot to us, and we're grateful to have you as part of our State Farm family. Let us know if we can help with anything else!"
ysequeir
May 30, 2026
"Good company, customer service and good rates. Mike has always gone out of his way to help us or answer any questions we may have. His always done a good job on listening to our needs."
"Thank you! I'm happy to hear that you've had a positive experience with our office. Mike is great at making sure our customers feel heard and supported. We're glad to have you with us. Feel free to reach out if you need anything else!"
Aymee Torres
May 28, 2026
"Terrible service. The agent who helped me wouldn't stop yelling at me even after I told him to, refusing to cancel my insurance. I don't recommend anyone request insurance services from that office because there is no professionalism."
"Thank you for your feedback. After reviewing our records, we were unable to locate you as a customer of our office, and no active policy exists under your name with us. Because of this, we are not able to process a cancellation. Our team still attempted to assist and explain the proper procedure, but we can only make changes when the request comes directly from the policyholder. If the insured contacts us, we will be happy to help. We understand you felt frustrated, but our responsibility is to follow legal guidelines and ensure all customer information is handled correctly. "
Koi And joy
May 28, 2026
"The best service i love the the fact that they understand I'm a busy man And they take care of all my shenanigans i'm a customer for life. The only place that I call and I don't have to worry about anything. Because I know they're gonna either fix it or find a way to fix it professionals thank you Sofia"
"Thank you for sharing this! I'm happy to hear that you feel well taken care of by our team. We understand how busy life can get, and it's great to know that Sofia and the rest of us are making things easier for you. We're here to help with anything you need, so don't hesitate to reach out!"
Giovanni Finesso
May 26, 2026
"I had a great experience working with Nashelle from State Farm. From the start, she was extremely professional and took the time to explain every detail clearly, making sure I fully understood my options without feeling rushed or overwhelmed. She was also very proactive—anticipating questions I hadn’t even thought of yet and addressing them right away, which made the entire process smooth and stress-free. Overall, her combination of professionalism, clear communication, and initiative really stood out and made this a very positive service experience."
"Thank you, Giovanni! I'm happy to hear about your positive experience with Nashelle. Her professionalism and proactive approach are qualities we truly value in our office. We're glad she made the process smooth and stress-free for you. We appreciate your support!"
Roberto Diaz
May 26, 2026
"Very professional and kind Nashelle is very courteous and always provides good customer service by phone I recommend Marianela anc her team for your insurance needs"
"Thank you for your kind words! We're thrilled to hear that you've been receiving courteous and professional service over the phone. We truly appreciate your recommendation and are delighted to have you as part of our office family. Please feel free to reach out if there's anything else we can assist you with!"
Steven Cifredo
May 22, 2026
"Nashelle was great! Quick to get a quote and explained everything very well"
"Hey Steven, thank you for taking the time to leave us a review! I'm glad our team was able to assist you quickly and provide clear explanations. We appreciate your support!"
Anthony Fernandez
May 22, 2026
"Michelle was very nice, professional, and helpful over the phone. She took the time to answer my questions and made the process easy and comfortable. Great customer service experience overall."
"Hey Anthony, thank you for the review! I'm glad you had a positive experience with our office. We always strive to make things easy and comfortable for everyone. We appreciate your support!"
MICHAEL HAROUTUNIAN
May 22, 2026
"A great agency to do business with very helpful caring"
"Thank you, Michael! I'm happy to know you find our office helpful and caring. We’re committed to providing excellent service and support. Let us know if there's anything else we can assist you with!"
Renzo Del Aguila
May 21, 2026
"A+. Personalized attention. They know exactly what they are doing. Friendly. Always available to help."
"Thank you, Renzo! I'm happy to hear that you appreciate the personalized attention and friendly service from our office. We're always here to help and make sure you have the support you need. We appreciate your support!"
Jackie Ortiz
May 21, 2026
"Nashelle was great in helping me select the proper coverage for my vehicle. Thank you!"
"Thank you, Jackie! I'm happy to know you had a positive experience with our office. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Massiel
May 21, 2026
"Sofia me brindo un excelente servicio, fue muy amable, y respondió y aclaro todas mis preguntas y dudas. Excelente persona ☺️"
"¡Gracias por tu reseña, Massiel! Me alegra saber que Sofía te brindó un servicio tan amable y que pudo aclarar todas tus preguntas. Nos enorgullece tener personas como ella en nuestro equipo. ¡Estamos aquí para lo que necesites!"
Osman
May 20, 2026
"Amable, atenta, rápida y efectiva respuesta con lo solicitado, gracias"
"¡Gracias por tu reseña, Osman! Me alegra saber que quedaste satisfecho con la atención y rapidez de nuestro servicio. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por elegirnos!"
DEBRA ESTER-HEINDEL
May 20, 2026
"Sofia is the BESTEST!! She is on top of things. Very professional 👏. friendly and personable. ( She handled an accident I was involved in and has gone above and beyond which I commend her for highly.Takes the time to listen to everything you tell her. Answers everything in a timely manner and touches base with you on any questions. She is a great asset to STATE FARM. She deserves a 10 plus and gold 🌟."
"Thank you, Debra! I'm so happy to hear about your positive experience. Our team is dedicated to providing exceptional service and making sure everything is handled smoothly. We appreciate your support!"
Nayade Alfonso Ibarra
May 18, 2026
"Me gusta, por el trato tan profesional y amable que tienen con todos sus clientes"
"¡Gracias, Nayade! Me alegra que hayas tenido una experiencia profesional y amable con nosotros. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"
Livan Lemus
May 18, 2026
"Muy satisfecho con la atención que me brindan"
"¡Gracias, Livan! Me alegra saber que estás satisfecho con la atención que recibes. Siempre estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Ana Laura Rodríguez Reyes
May 18, 2026
"Camila es excelente. Un trato excepcional y personalizado. Responden enseguida y siempre dispuesta a ayudar. Estoy muy complacida y agradecida de estar con ellos."
"¡Ana Laura, muchas gracias por tu comentario! Me alegra saber que Camila te brindó un trato excepcional y personalizado. Nos enorgullece tener un equipo siempre dispuesto a ayudar. ¡Estamos aquí para lo que necesites!"
Zoylan De armas
May 13, 2026
"Muy buena atención"
"¡Gracias, Zoylan! Me alegra que hayas recibido una atención excelente. Siempre estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Cindy Ortiz
May 11, 2026
"Joel always Followed up with me to come back to StateFarm. He was very helpful in everything I requested. He gave me good advice when I asked. Thank you"
"Thank you, Cindy! I'm happy to hear that Joel provided you with helpful advice and support. We appreciate your feedback and are glad to have you back with us. If you need anything else, feel free to reach out!"